Q: How do we contact you?
A: For general inquires and existing order enquiries: email@example.com
For existing orders, you must provide your order number
Q: When will my order ship?
A: 1-3 days from date above if dolls have arrived according to above schedule.
Q: I need my order by a specific date. Can I still pay the rush fee?
A: No, as the dolls are only available according to above dates.
Yes, if doll are available, there will be an express delivery option, but only valid in the UK for now.
Q: Can I request a shade change only on a doll or place a custom order?
A: We are not accepting custom orders or requests at this time.
Q: Do you ship internationally?
A: Yes, please see our delivery list
USA, Canada, Europe, Non EU Europe countries, Australia
Q: Do you accept returns/exchanges?
A: Please see our refund and exchange page for more details.